Privacy policy

Last Updated: January 9, 2025

Introduction

Welcome to Rudge Energy Ltd's Privacy Policy. Your privacy is important to us, and this policy explains how we collect, use, and share your information when you interact with our services. Please read it carefully to understand your rights and our practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of personal data:

Information You Provide

• Contact Information: Name, email address, phone number, and mailing address.

• Account Details: Login credentials, preferences, and other account-related information.

• Payment Information: Billing details and financial transactions.

Information We Collect Automatically

• Device and Usage Information: IP address, browser type, operating system, and details about how you interact with our website or services.

• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and other tracking tools.

Sensitive Data

We do not process sensitive personal information such as racial or ethnic origin, political opinions, or health data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services.

• To communicate with you, including responding to inquiries and customer support.

• To process payments and manage transactions.

• To send marketing and promotional materials, if you have consented.

• To enhance security and prevent fraud.

3. Legal Bases for Processing

Depending on your location, our legal basis for collecting and using personal information may include:

• Consent: When you have given us explicit consent.

• Contractual Obligations: When processing is necessary to fulfill a contract with you.

• Legal Obligations: To comply with applicable laws and regulations.

• Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who help us deliver services.

• Legal Authorities: When required by law or to protect our legal rights.

• Business Transfers: During mergers, acquisitions, or sales of business assets.

We ensure that all third-party service providers adhere to strict data protection agreements.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience and analyze website performance. You can control or disable cookies through your browser settings.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security

We implement robust technical and organizational measures to protect your information. However, no system is entirely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

9. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and Correction: Review and update your personal information.

• Data Portability: Request a copy of your data.

• Deletion: Request the deletion of your data.

• Withdraw Consent: Withdraw any consent provided for data processing.

To exercise your rights, contact us at simon@rudgeenergy.co.uk.

10. Do-Not-Track Features

Our website honors "Do-Not-Track" settings. For more information, visit your browser's help documentation.

11. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Changes will be posted on this page, and significant updates will be communicated to you directly.

12. Contact Us

If you have any questions or concerns, please contact us at:

Rudge Energy Ltd
Email: simon@rudgeenergy.co.uk
Website: www.rudgeenergy.co.uk

13. Review and Deletion of Data

To review, update, or delete your personal data, please contact us or use the tools provided in your account settings.

If additional adjustments or legal refinements are needed, feel free to share more details.